FAQ

Size guide

M56 160-175 cm (5,3”-5,9”)

M60 180-195 cm (6,0”-6,5”)

Vé Comfort and Sport Specification

Frame – Urban city alloy frame, comfort or Sport edition in two different sizes M56 or M60.

Fork – Urban city alloy fork

Headset – Alloy A-headset. Angle: Sport +7°/ Comfort +31°

Handelbars – Alloy, sport: backswept. Comfort: backswept whit rise.

Grips – Soft silicone grips 30mm.

Saddle – Urban city saddle with chrome rivets.

Breaks – Disk breaks, front and rear.

Crankset – 3-piece alloy (black and silver).

Gears – 3-speed sram iMotion.

(Shifts

All our Vé 3-speeds comes with smooth-shifting 3-speed integrated hub from Sram.

The Vé 7-speed is equipped with smooth-shifting integrated hub from Shimano.)

Pedals – Urban city alloy, platform pedals.

Fenders – Urban city alloy, mud gards.

Tiers – Kenda, multi-color 28x700C

 

What’s the weight of the bike?
Vé Comfort Edition 3-speed weighs 12.8 kg. Vé Comfort 7-speed weighing 12.9 kg. Vé Sport Edition 3-speed weighs 12.3 kg and Vé Sport 7-speed weighs 12.4 kg.

 

How is the bicycle delivered?
You can choose whether you want your bike home delivered. Or if you want to pick it up from one of our partners in Stockholm or Malmö. If you choose home delivery for your bike, it will be delivered to your home door or office. Delivery time is usually 7-10 days.

If it’s easier for you, you can pick up your bike at Bonne Mecanique (in Stockholm), Mobil Bike Service (in Stockholm) or at Bien Vélo (in Malmö). Delivery in 7 – 10 days. Choosing this option a professional mechanic will assemble your bicycle and adjust the height of the saddle perfectly to your size

 

How do I assemble my bicycle?
At home delivery, you get your bike fully assembled in cardboard except for steering, front wheels and pedals. Easily mount your basket or flat carrier. Please do not hesitate to contact us for any questions. Number can be found under contact.


Can I attach childrens seat?
Absolutely. We have highchairs in our shop that are mounted on the saddle bar.

 

Warranty?

All Vélosophy® bicycles and their components carry the following warranty:

Frame 2 years.

Electronics – 1 years.

Parts (excluding tires, tubes, brake pads, cables & housing, and grips) – 2 years.

Payment?

 

Where are the bicycles are made?

Are the bicycles rustproof?

 

Support

We’re always happy to help

If you’re in need of maintenance and looking for a shop to help, we recommend reaching out to one of our selected partners/dealers. If you’re in a city where we don’t currently have a partner/dealer you can contact us and we’ll be happy to put you in touch with a qualified shop near you. Fortunately, the Vélosophy® bicycle were built in a way so that just about any reputable bike shop should be able to help you with routine maintenance.

If you are a dealer looking for specific assistance, the below documents could help. If not, please contact us at hello@velosophy.cc and we’ll get back to you as soon as possible.

Tote bag

Get the perfect match for your basket carrier

Cargo straps

Secure your staff on your flat rack or basket

Size Guide

M56 160- 175 cm (5,3″-5,9″)

M60 180-195 cm (6,0″-6,5″)